Health and Safety Measures

© Stephanie von Becker

At the moment our house is still closed.
When it reopens, please note the following information.

Please only visit us if you are feeling well.

In order to protect you and our staff, we are following comprehensive health and safety measures in accordance with the current guidelines issued by the state of Berlin to prevent the spread of the Coronavirus. The measures detailed here are requirements that must be followed when visiting us. Please also note the pandemic-related rules regarding social distancing, hygiene, and masks.

Take care and see you soon!

Timed Tickets

We can only allow a limited number of visitors in our exhibitions at any one time. Visits are only possible with a timed ticket (limited to 90 min.), available to reserve exclusively online three days in advance. If you are entitled to free admission, reserve the complimentary ticket online, showing valid proof when entering. You will hear a reminder announcement 30 minutes before the end of your time slot. Please note that your reserved time slot cannot be extended in the event of late arrival.

 

Opening Hours

Unsere Ausstellungen sind täglich von jeweils 11:00-20:00 Uhr geöffnet. Detaillierte Informationen zu Öffnungszeiten, Anfahrt und Preisen finden Sie hier.

 

Our exhibitions are open every day from 11am to 8pm. Click here for detailed information on opening hours, travel connections, and pricing.

 

We’re Here for You

Our staff receive health and safety training. For your own protection, please follow their instructions. Toilets, door handles, and high-touch surfaces are cleaned and sanitized frequently throughout the day.

 

Tours and Group Reservations

Tours and group reservations are unfortunately not possible at this time.

 

Lockers

Please avoid bringing bags larger than 25cm × 35cm × 10cm. Remember to bring a €1 coin or token to avoid needing to change money at our cash desks.

 

Face Coverings

You are required to wear a medical face mask completely covering your mouth and nose (FFP2 or OP masks are acceptable) throughout the duration of your visit. Children under the age of 6 are exempt from this requirement. Individuals with valid proof of exemption from wearing a mouth and nose covering should contact a member of staff, who will provide you with a face visor in order to protect the other visitors to our exhibitions.

 

Social Distancing

Please maintain a distance of at least 1.5 meters from other visitors and from our staff. If you find that there are too many people in one room, proceed to the other exhibition areas. Our staff will be happy to help you as you visit the exhibitions.

 

C/O Berlin Bookshop

Our bookshop is currently only accessible to visitors to our exhibitions, and your time there is part of your reserved time slot. Four visitors at a time will be allowed to browse our books and catalogues. Please sanitize your hands before you enter and spend as little time as possible in our shop. Please keep an eye on the duration of your time slot and plan your visit to the shop within this period. We ask for your understanding if you need to wait to enter our shop or if entry is not possible. A wide selection of books and other merchandise is also available via our Online Shop. We would appreciate payment by card wherever possible.